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Terms, Conditions & Privacy Policy

Welcome to Element Gem Lab (“we”, “our”, “us”). By accessing or using our website elementgemlab.com (the “Website”), you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

Acceptance of Terms

By using this Website, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. If you do not agree, you must not use the Website.

Use of Website

You agree to use the Website for lawful purposes only. You must not use the Website in any way that could damage, disable, or impair the Website or interfere with other users’ access.

This Website is for informational purposes. Users are not allowed to create accounts or submit personal content.

Intellectual Property

  • All content, images, logos, certificates, and materials on this Website are the property of Element Gem Lab or their respective owners.
  • Certificates issued through our services remain the property of Element Gem Lab and are provided exclusively to the customer for whom the certificate is issued.
  • No content on this Website should be considered as claiming ownership of intellectual property that belongs to others.
  • You may not reproduce, distribute, or use any content from this Website without the prior written permission of the owner.

Certificates & Reports Disclaimer

  • All certificates and reports issued by Element Gem Lab are valid only for the customer and gemstone described in the report.
  • Customers are not permitted to reproduce, alter, or share certificates for any other gemstone or third-party purpose.
  • Any attempt to misuse or forge certificates is strictly prohibited and may be subject to legal action.
  • The authenticity of certificates can be verified through the Contact page or the report verification tool on the Website.

Privacy Policy

Element Gem Lab is committed to protecting your privacy. By using this Website, you consent to the practices described below:

  • Information Collection: We may collect basic contact information (name, email, phone) only when users submit inquiries or request services. No personal accounts or passwords are created on the Website.
  • Use of Information: Collected information is used solely to respond to inquiries, provide services, or communicate with customers regarding reports and certificates. We do not sell, trade, or share your personal information with third parties for marketing purposes.
  • Cookies: This Website may use cookies to improve user experience and monitor site usage. Cookies do not collect personal information and can be disabled in your browser settings.
  • Data Protection: We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction.
  • Third-Party Links: Our Website may contain links to external sites. Element Gem Lab is not responsible for the privacy practices of third-party websites.

Disclaimer

The Website and its content are provided “as is” without warranties of any kind, either express or implied. We do not guarantee the accuracy, completeness, or reliability of any information on the Website. Users are responsible for verifying information before relying on it for any purpose.

Limitation of Liability

To the maximum extent permitted by law, Element Gem Lab shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the Website, reliance on any content, or misuse of certificates and reports.

Changes to Terms & Privacy Policy

We reserve the right to modify or update these Terms & Conditions and Privacy Policy at any time. Your continued use of the Website constitutes your acceptance of the updated terms.

Governing Law

These Terms & Conditions and Privacy Policy are governed by the local laws of the land, without regard to conflict of law principles.

Contact Us

For any questions regarding these Terms & Conditions, Privacy Policy, or certificate verification, please visit our Contact page.